Our Services

We take a very personal interest in the problems facing our clients and take the time to listen carefully, offer objective advice and provide services and solutions that are both sustainable and affordable. We have an extremely proud record of reliability and a wide base of satisfied clients. We are confident that our services are an extremely good value for money.

Our policy is to not only communicate with our clients in a plain and understandable language, but to create our solutions using the latest and most applicable systems and software platforms available. We want our products to be extremely functional, easy to use, reliable, and flexible so that we keep the client’s needs in mind at all times during development.

IT Support

IT Support

Business is often fraught with challenges and obstacles and no more so than in the day to day running of the technology software and hardware, the engine that runs many business activities. Failure of business hardware or software can mean failure to make revenue so we understand that there is considerable pressure upon those who are responsible for the data systems that need to be fully functional at all times.

To meet that need, we offer local IT services that can ensure you stay operational and that all of the equipment you have invested in is available to use and make a return on your investment. The Mouse Pad has a number of service options available which can be easily tailored to suit the business size and match complexity of support services required.

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Network Services

We have over 10 years of experience with network technology, from wired networks to mesh WiFi solutions, point to point wireless, firewalls, network security, and advanced routing. Have multiple locations? Give The Mouse Pad a call and we can discuss options for linking your networks together.

Some of our network services include:

The Mouse Pad provides a full network implementation service from the ground up. We start with a general audit of the requirements of the business and the IT and networking services required. We take account of existing installations and can bridge between older and newer technologies where required. Our network audit will take into account whether video and telephony is required so that we can install backbones and router services that can properly balance loads distributing your network traffic efficiently and with minimum hardware expenditure. We can install super-fast networks that are capable of high bandwidth media streaming, video telephony, VoIP and simultaneously provide intranet and internet access.

Networks are constantly under attack by those wishing to gain unauthorized access; a constant watch on the latest developments in network security is the only way that The Mouse Pad is able to offer security audits with the confidence that your system will be protected and up-to-the-minute security monitoring software can both advise of attempts to breach security measures and allow us to be pro-active in dealing with any perceived cyber-threat.

We often visit businesses and they tell us “our computers are running slow, maybe we need to replace them” and we investigate to find that their security has been compromised and they are in fact suffering from malware attacks that cause reduced performance on their networks. This in turn makes business owners that their equipment is faulty when all they need is a security audit from The Mouse Pad and some helpful advice and services that can prevent future problems.

Talk to any IT hardware salesperson about your wireless networking and the chances are you will walk out having purchased an armful of wireless routers and some heart-warming words about how fast your new network will be and how easy it will be to get it all working. The problem with wireless routers can be that they only cover a limited area and a business that has more than a few computers and peripherals will soon need more of them to cover the area – and more again when the available 4 or 5 channels have been used up. Then there’s the bottlenecks caused by routers which have no load balancing capability or Quality of Service options, and little means of controlling the bandwidth they consume. This all adds up to a jumble of wireless equipment, none of which is going to deliver a responsive and stable network.

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Network and Server Services
VoIP Telephone

Full Feature VoIP Phone Systems

Whether your business needs a fully customized phone system with complex routes and ring groups or just an affordable way to answer the phone and make the calls that keep your business up and running The Mouse Pad has the ideal VoIP phone solution for you. Pick the features and services that fit your needs and create the caller experience you want with powerful customization options of our technologically advanced voice over IP business phone system.

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Surveillance Systems

There are some staggering statistics about work loss due to employee misbehavior, misuse of company property and even theft and video surveillance can be a very effective way of ensuring that workers are all doing what they are supposed to be doing. Video surveillance can be viewed on nearly any device with an internet connection making it an essential part of your business.

Video surveillance can:

  • Improve productivity and customer service
  • Reduce liability
  • Reduce resource wastage
  • Help to train workers
  • Prevent tampering and vandalism and reduce theft
  • Be used in conjunction with access control (secure door entry) systems
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